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FUTURE ORIENTED |
JAZZY | SMART | NEW ERA |

Frequently [asked] questions

 

ANY DOUBTS? Find the most important answers to some of the most important questions.
You can't find your question? Please reach out to us, send us an email, or give us a call.

We are looking forward to answering everything you'd like to know.

1. When can I start using [eBrain]?

Right now! You don't need any specific hardware for using the eBrain. Since it is a web based application it can be used worldwide and everywhere. All you need is a working internet connection and an account.
In urgent cases, we'll provide you with an event website which matches all of your requirements.

2. Is it possible to test the [eBrain] before signing up for anything?

Of course! Just send us an inquiry for a test registration. With your requirements* we will set up everything up for you and send you an invitation for the test run. Check it out!
* Event name / occasion
* Event date & location
* Number of participants
* Do you want to send invitations via email?
* Do you want an event website?
* Do you have hotel- and / oder travel dates to choose for your participants?
* Should participants be able to choose / book workshops?
* Do you need a check-in and / or check-out system with scanning?

3. What about the security of my data? Where and how is it stored?

We guarantee to process all data according to the European General Data Protection Regulation (EU-DSGVO) and §11 Federal Data Protection Act (BDSG). 
We work with an ISO 27001 certified computer center (Equinix) in Frankfurt am Main, Germany. Your data will be transerred on a secure connection and will never at any point leave Germany or the EU.

4. How much is the set-up of an event? 

Every event is different and has individual and special requirements. The easiest way to find out is to contact us. We'll provide you with an individual and fair offer. 

5. Who is Time Change GmbH?

Founded in 2013 Time Change has stood for professionalism, creativity, and quality. As an event agency based in Berlin, we offer professional event management, congress organization and our own online registration software for an optimized participant management.
Find out more about Time Change here: www.time-change.de